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Microsoft has found in further testing that TLS 1.3 can cause the above errors on Windows 10 (Windows 11 is not affected). The last step is to confirm using the Next and then Done buttons. Select Account Settings > Server Settings and in the IMAP account settings, paste the new app password in the Password field.
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Select the Outlook File menu, click the drop-down menu under Account Information, and select the IMAP account with the above errors.Ģ. To change the app password for this email account in Outlook next, do the following:ġ. Log in to your IMAP email provider's web email, go to Account Information > Security, and create a new app password. To fix a problem with an incorrect password in Outlook, two steps are suggested. This may well occur on Windows 10 or Windows 11. One workaround would be to make sure that there is no problem with the app password. In the support article, Microsoft suggests two solutions for those affected to fix the problem. Microsoft is currently investigating the issue, it might be related to TLS 1.3. Affected is Outlook for Microsoft 365 on Windows 10 and Windows 11.
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Ultimately, the Outlook client can no longer connect to the server.
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Possible causes are server problems, network problems, or a long period of inactivity." "Your server has disconnected unexpectedly. If this problem persists, contact your server administrator or Internet Service Provider (ISP). The 'Username – Receive' task reported the error (0x800CCC0F): 'The connection to the server has been lost. "The connection to the server has been lost." In the support document, Microsoft writes that Outlook suddenly stops connecting to the email server. 5, 2022)), a connection issue was also documented in the support post Outlook IMAP or POP server unexpectedly terminated the connection, and the server was interrupted. In addition to a fix for Outlook crashes (see Microsoft releases fix for Outlook 365 crashes at startup (Oct. 5) updated the Outlook issues page in the October 2022 section.
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